Crystal Group was founded in 1962 by the late Shri Murari Lal Agarwal and entered cold chain in 2000. It organises its business into build, store, move, process and solve, covering built-to-suit facilities, temperature-controlled warehousing, portable cold storage such as reefer containers and blast freezers, pan-India cold chain transportation and fruit and vegetable processing.

Its cold storage page lists facilities in Kolkata, Bhubaneswar, Chennai, JNPT (Mumbai), Delhi, Mundra, Kochi, Vishakhapatnam and Dhulagarh, with frozen, chilled, controlled ambient and ambient zones for products from ice cream and seafood to dairy, chocolate and biscuits. The company says it serves over 300 active clients. Its leadership includes Managing Director Rajesh Agarwal and CEO Akash Agarwal. Its corporate office is in Goregaon East, Mumbai, and its registered office is in Kolkata.